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CADY Experience

Get a Free 8×10 Print

We’re inviting select past customers to participate in a 20–30 minute usability study.

As a thank-you for your time, participants who complete the study will receive a free 8×10 print (valued at $30).

Sign up form below

About the Study

CADY is improving the Retouching flow used during the ordering experience. We’re conducting a short usability study with past customers to better understand how real users compare and select retouching options.

Your experience helps us make the process clearer, faster, and more intuitive for families.

To thank you for your time, all participants who complete the 20–30 minute study will receive a:

Free 8×10 print (valued at $30)

You’ll receive instructions on how to redeem your print after completing the session.

Participation takes approximately 20–30 minutes and includes:

  • Reviewing design concepts related to retouching

  • Completing simple navigation tasks

  • Sharing your impressions and preferences

There are no right or wrong answers. We’re looking for real user reactions to understand what feels clear, confusing, helpful, or unexpected.

Your insights will help CADY:

  • Improve clarity around retouching options

  • Simplify navigation and decision-making

  • Refine how enhancements are shown and explained

  • Create a smoother, more confidence-building ordering experience

Customer feedback directly guides our design decisions, ensuring future improvements reflect real needs—not assumptions.

Your privacy is important to us.

  • All responses will remain confidential.

  • Data will be used only to improve CADY’s website design and ordering experience.

  • Your information will not be shared outside CADY or our contracted research partner, RYM & Co.

  • Participation is completely voluntary; you may withdraw at any time.

To learn more, please review our Privacy Policy: cady.com/privacy

By choosing to participate, you confirm that:

 

  • You are at least 18 years old.

  • You previously purchased from CADY and provided your email during checkout.

  • You understand your participation is voluntary and does not impact your CADY services or purchases.

  • You consent to CADY using your feedback solely for research and product improvement.

Ready to Participate?

Please complete the form below to confirm your interest. Once accepted into the study, you’ll receive instructions and next steps via email.

Participants who complete the study will receive a free 8×10 print (valued at $30).

Name(Required)
Please enter the name we should use for communication about the study.
We’ll contact you at this address with study instructions if selected.
Which testing group would you like to join?(Required)
Your role in the original CADY purchase(Required)
Helps us ensure we’re gathering feedback from a mix of CADY customer types.
By submitting this form, you agree to take part in CADY’s Retouching Experience Study. Participation is voluntary, and you may withdraw at any time. Your feedback will be used solely to help improve CADY’s online experience for students and families. During the study, you may be asked to review design concepts, complete short tasks, or answer questions about your experience. There are no right or wrong answers—we’re simply looking to understand how customers interact with our retouching options. Your personal information will be handled securely and will not be shared outside of CADY or our contracted research partner, RYM & Co. Any insights we publish or share internally will be aggregated and will not identify you personally. By continuing, you confirm that: You are at least 18 years old. You consent to CADY using your responses for research and product improvement. You understand that participation is optional and does not impact your CADY services or purchases. For more details, please review our Privacy Policy: cady.com/privacy
Consent Checkbox(Required)
Privacy Policy Acknowledgment(Required)

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