I’m busy all year round. I come in every day and see what was shot the day before and if everything has been uploaded on time and sent off to our vendors. From there I do quality control to let the customers know that their images are ready. It’s just an incredibly busy company, and it's pretty impressive when you really get into all of it.
One of the moments that affected me the most was a project for a family with a special needs student named Caleb. His mother called in and said -- during the height of the pandemic -- that Caleb was in the hospital and may not leave, and wanted to cancel the senior portrait session they booked. We asked if she had any photos of Caleb we could work on. I spent days looking at this happy kid in family photos with his mom and dad, and seeing what a happy family they were. I was able to edit Caleb into one of our tuxedos and sent the family some prints so they'd have a senior portrait of their son. I don't know what happened to Caleb, and I think of him often. The opportunity we have here to bring a little light in dark times with the immortalizing power of photography is a truly powerful and wondrous responsibility to wield.
"The opportunity we have to bring a little light in dark times with the immortalizing power of photography is a truly powerful and wondrous responsibility to wield."
My team is here to solve problems and our tools are Photoshop and Lightroom. We want everything to run smoothly but mix-ups and mistakes happen. Our job is to fix them. To do that, the team has to come up with an ever-growing collection of techniques, tricks, and processes to handle things with efficiency, accuracy, and the highest level of quality we can muster.